Good afternoon,
I was supposed to have LASEK surgery on Thursday 14th April but I cancelled on the day as I lost confidence in Dr Mani and the safety of the surgery.
My first consultation with Dr Mani was good and he explained that I would need LASEK as my corneas are too thin to have LASIK.
I was worried and concerned after being told that so I went to Optical Express and asked the optician if I was suitable for LASEK and they informed me that my cornea is too thin "according to international law" and due to that reason I could not go ahead with any laser surgery. They did offer me lens exchange but when i did some research I discovered that I am too young for this as I'm only 37.
I told Dr Mani that I'd been told by someone else that my corneas were too thin for any laser surgery and he informed me that according to his system I could get surgery and it shouldn't be a problem but he did not tell me of the serious risks I found out later.
I was not feeling well on the day of surgery and my blood pressure was high and I was very nervous and worried after what Optical Express had told me so it was absolute luck that there was a demo outside the Optimax building where I was due to have surgery.
The people outisde gave me information that Dr Mani had not mentioned about how many things can go wrong. They also told me that a number of Dr Mani's patients are suing him. If I had known any of this from the start I would never have considered surgery. I also have a problem with my left eye and I have now been advised to see a specialist about this and wonder why Dr Mani agreed to operate without checking the cause.
I went in to Optimax and I was informed at the reception I would not be getting my £500 deposit back when i told them I was cancelling. I waited to speak with Dr Mani but he was busy and I was feeling unwell to wait any longer so I did not even speak to him and left.
I believe I am entitled to get my money back and would appreciate it if someone could please help me because when I was asked to pay the deposit I was very much surprised that Optimal Vision asked me to pay by bank transfer and not by credit card. I realise now that is probably to stop people like me claiming their money back under Section 75.
Thanks for your help.
Regards
Asif
If you send your phone number to
sasha@mybeautifuleyes.co.uk
I’m sure she will be able to help you.